First Bus bans teenagers from using its services after 6pm in UK city

Express Published Aug 23, 2026 Reviewed Aug 24, 2026 ✓ Reviewed by citations.press editors

First Bus banned children under 15 from traveling alone on buses after 6pm in Stoke‑on‑Trent.

at least 15 years · children Rebecca Arrowsmith, general manager of First Bus in the area

First Bus carries over a million passengers every day across regional and local services in the UK.

more than 1000000 passengers · passengers

First Bus launched the Great British Summer Savings scheme on August 1, offering complimentary travel to children aged five to 15.

at least 5 years · childrenat most 15 years · children

Over 100 young people behaved in an intimidating and aggressive way at a local bus station.

more than 100 people · young people

The Great British Summer Savings scheme will run throughout August.

1 month · scheme

First Bus has banned some teenagers from travelling alone on buses in a UK city after 6pm. It comes following a rise in anti-social behaviour in the area, including one incident which saw over 100 young people behaving in an "intimidating and aggressive way" at a local bus station.

The bus operator, which carries over a million passengers every day across regional and local services in the UK, confirmed children under the age of 15 must be accompanied by an adult when travelling on services to and from Hanley Bus Station, in Stoke-on-Trent, after 6pm. First Bus previously launched its Great British Summer Savings scheme on August 1 which offered complimentary travel to those aged between five and 15. However, there has been a surge in incidents on services in Stoke-on-Trent after the scheme, which is set to last throughout August, was introduced.

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Rebecca Arrowsmith, general manager of First Bus in the area, told the BBC: "The safety of our staff and customers is always our number one priority and we will always take steps to ensure everyone on board can travel in comfort and without nuisance.

"This measure has the full support of the council and will be kept under daily review. We hope to be able to end the restriction as soon as possible."

Drivers across the area have been told to "exercise their discretion" over whether to allow children onto the bus. Ms Arrowsmith said there had been "growing incidents" on board services in recent times.

Some drivers have reported kids swinging from handrail straps and running through the bus while they were moving. However, Finlay Gordon-McCusker, Stoke-on-Trent council's cabinet minister for transport (Labour), has insisted the free travel scheme is not to blame for the incidents.

On the summer scheme, Simon Mathieson, the firm's regional director for the East and Midlands, added: "We have seen a large uptake in the area for children using this scheme, which is great.

"Buses are important, buses matter. We know people like to travel by bus. Obviously, the weather has been fantastic, with people getting out and about.

"We've seen good use of this scheme, but we just need people to act sensibly when they're on the bus and in the bus station."

A Government spokesman said: "Our Great British Summer Savings scheme allows kids under 15 to travel for free on participating services, to give families room to breathe and enjoy days out throughout August."

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