Index  ›  science  ›  Gizmodo
science · Gizmodo ↗

Grok Is Having a Hard Time

Gizmodo Published Aug 20, 2026 Reviewed Aug 21, 2026 ✓ Reviewed by citations.press editors
Grok Is Having a Hard Time
Grok's 24.6% positive user satisfaction rating beats Siri's 23.7% positive rating, according to a recent YouGov UK poll.
24.6 % · Grok23.7 % · Siri YouGov UK poll, poll
Only 0.174% of Grok users considered it worth paying for in Q2 2026, according to Recon Analytics.
0.174 % · Grok users Recon Analytics, analysis
Grok’s user satisfaction score is 24.6% positive, the second-worst among major AI platforms.
24.6 % · user satisfaction score YouGov UK, poll
Siri’s user satisfaction score is 23.7% positive.
23.7 % · user satisfaction score YouGov UK, poll
Only 0.174% of Grok users in Q2 2026 consider it worth paying for.
0.174 % · users who think it's worth paying for Recon Analytics, analysis

xAI’s Grok chatbot began spitting out gibberish this week in response to direct queries, TechCrunch reported.

According to TechCrunch, one user reported that they asked Grok to generate a PDF, receiving a reply beginning “match it without and your they and two for planets can practical and often cheese…” (It just sort of went on from there, apparently.) Another user found that source links provided by Grok led to reinforcement learning research sites instead. Users told TechCrunch they first noticed the issues on Grok Lite, beginning on Wednesday morning.

Complaints on the Grok subreddit included a reply to the word “balls” that began, “app scale designs with that and to your horse choose batch.” Other users posted similar gibberish from Grok in recent days, like “people stable stage right professional on steel” or this one just starting out with the sentence “skin.” Truly a blow to the “jailbreaking Grok for nonconsensual sexual imagery” community, as well as any other users that may theoretically exist.

Grok is primarily useful within the context of the X platform itself, though Tesla also sells drivers a Grok-powered voice assistant. Its biggest hits include a Wikipedia knockoff known for Holocaust denial and AI-generated “anti-woke” content. A recent YouGov UK poll clocked it as having the second-worst user satisfaction scores of any major AI platform at 24.6% positive. It managed to beat only Siri’s 23.7% positive rating, even though Siri isn’t even a general-purpose AI. Other reports have indicated Grok is shedding users, failing to generate revenue or penetrate enterprise markets, and has convinced only a miniscule number of users it’s worth paying for (0.174% in Q2 2026, according to Recon Analytics). X/xAI owner Elon Musk doesn’t have the best track record, having personally broken the X platform on at least one confirmed prior occasion.

TechCrunch noted it wasn’t able to replicate the technical issues experienced by users… but how could they tell, am I right folks?

The official Grok account responded to one user’s complaints by characterizing the “pure word salad” as a “rare temporary generation glitch,” although it should be noted that asking a chatbot why it’s malfunctioning is like asking a dog to do math.

Whether your budget is $10 or $1,300, we've got tech and gear recommendations that will make the new semester more productive and entertaining.

Even if Apple didn’t watch iMessage like a hawk, Apple is suing OpenAI.

"I would say that maybe it can use a little public relations help," Trump said about data centers Wednesday.

The DOJ argues that Minnesota’s law goes further than federal rules and could slow down AI development.

The new feature, called Slack Code, is the latest effort to try to sell businesses on the idea of AI coworkers.

A Wired investigation found that cops can search for vehicles and their drivers using prompts describing location, time, and patterns of movement.

This article was originally published by Gizmodo ↗. citations.press indexes the source-backed facts above and links to the original. Something wrong? Corrections policy · Report an error