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Michaela Anne Has a Merch Sale Horror Story. She Knows Other Touring Artists Do Too

Rolling Stone Published Jul 1, 2026 Reviewed Jul 3, 2026 ✓ Reviewed by citations.press editors
Citation-ready fact
Michaela Anne spent $325 to overnight merch to Columbus, Ohio, after selling out her initial stock, but the package was delayed due to storms and classified as an 'Act of God' with no refund available.
325 USD · overnight shipping cost for merch
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Citation-ready fact
Michaela Anne crowdfunded her independent album These Are the Days and sold 50 pounds of vinyl in a checked suitcase at her first show of the tour, which sold out entirely.
50 pounds · vinyl copies of These Are the Days
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Citation-ready fact
Michaela Anne stated that her income as a touring musician relies entirely on merch sales and that she has two young children at home, which she cited during a failed attempt to negotiate package pickup with a store manager.
2 children · Michaela Anne’s dependents
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Singer-songwriter Michaela Anne just may be the quintessential indie artist, one for whom the hustle never stops. She’s a working mom, a podcast host with her husband and bandmate, Aaron Shafer-Haiss, and the one in charge of keeping her music coming.

Michaela Anne, the daughter of a military father who moved around for the bulk of her childhood, eventually settled in Brooklyn, then Nashville. Now she’s on the move again: She’ll perform this Fourth of July weekend at Rolling Stone’s Stateside Festival, headlined by Noah Kahan, in Kingston, New York.

The festival stop is just one of many live dates she’ll play this summer in support of her new album, These Are the Days. It’s a completely independent release — Michaela Anne crowdfunded the LP too — that she will, like so many touring artists, be selling at the merch table after her shows. But getting the album, T-shirts, and other swag to the venues can often be a struggle. In a new interview with Rolling Stone’s Nashville Now podcast, Michaela Anne recounts one merch “debacle” that left her in tears.

While on a run with the band Fantastic Cat, Michaela Anne wowed the audience in the very first city she played and they bought up every copy of These Are the Days she had brought along — in a second suitcase that she paid to check with the airline, filled with 50 pounds of vinyl. She suddenly needed more to sell at the upcoming shows.

I had my husband overnight a box of merch, $325, to Columbus [Ohio], the next morning. There were storms here in Tennessee, so it didn’t arrive. And if it’s a storm, it’s an ‘Act of God,’ so they won’t refund you. Then I don’t have any merch to sell,” Michaela Anne says. “I’m adding up all the potential dollars that I could have made, and now I’ve spent. It was so stressful.”

Eventually, the new merch was set to arrive, but the package store’s policy wouldn’t accept “Hold for Pickup” boxes. In other words, the songwriter had to be there as soon as the shipment arrived. She tried to plead her case to the manager.

“He said, ‘Nope. I’m not going to do it. If I do it for you, I have to do it for everybody,’” she recalls. “I said, ‘Sir, can I please tell you my story? I’m a touring musician. The only way I make a living is from my merch sales, I have two young children at home’ … and I started to cry.”

The manager relented, not because of Michaela Anne’s tears, she says, but because he simply listened. “It’s a testament to the power of storytelling,” she says, “that it builds empathy and connects us to each other. He became invested … Later, I was getting coffee and that man called me: ‘Guess what I have waiting for you?’”

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According to Michaela Anne, her story is similar to that of countless other musicians who, for various reasons, are finding it increasingly difficult to tour. Watch her full interview on Nashville Now below.

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