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Private Ryan on Blu-ray recalled

BBC Published May 13, 2010 Reviewed Jul 2, 2026 ✓ Reviewed by citations.press editors
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Up to 100,000 copies of Saving Private Ryan in Blu-ray format have been recalled due to an audio error.
at least 100000 copies · Saving Private Ryan Blu-ray discs
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The audio error was caused by Technicolor, the company that transfers films into the Blu-ray format.
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A freephone number (0800 0852 613) was set up for UK consumers to obtain replacement copies.
8000852613 · freephone number
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The faulty Blu-ray discs were sold in the US, UK, and parts of Europe.
3 regions · sales regions
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Copies of Saving Private Ryan on Blu-ray without the fault are expected to be available by 18 May.
18 · availability of corrected Blu-ray discs
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Up to 100,000 copies of Saving Private Ryan in Blu-ray format have been recalled because of an audio error.

The fault, which left the sound out of sync, was on a special edition disc on sale in the US, UK and parts of Europe.

Shops have removed affected copies, while consumers who have already bought a faulty copy can have them replaced.

The recall comes weeks after the release of Avatar on Blu-ray revealed some buyers needed to download an upgrade in order to play it.

Copies of Saving Private Ryan on Blu-ray without the fault are expected to be available by 18 May.

The problem has been blamed on Technicolor, the company which transfers films into the latest Blu-ray format.

A phone line has been set up for UK consumers, with details of how to obtain a replacement copy. The freephone number is 0800 0852 613.

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