User shares screenshot of AWS bill, writes: I just saw $1.5 trillion on my AWS bill and my soul left my body; Amazon responds, says that the 'Displayed billing estimates do ...'
Amazon Web Services (AWS) customers around the world were shocked after a technical glitch showed incorrect bills running into billions and even trillions of dollars. Several users shared screenshots of the unusually high charges on social media, with one user saying he saw a bill of $1.5 trillion. AWS later confirmed the issue stating that it was caused by a problem with the company’s estimated billing system and said the displayed estimates did not reflect customers' actual bills.
The company also apologized for the confusion and said it had disabled the faulty billing estimation system while working on a fix.User report $1.5 trillion AWS billsThe glitch affected customers ranging from students and charities to businesses, with many sharing screenshots online after seeing unexpectedly large estimated charges.One user, Bharath, shared a screenshot on X (formerly Twitter) and wrote, "I just saw $1.5tn on my AWS bill and my soul left my body." The screenshot also showed that his AWS usage had apparently increased by 745,728,201,771% compared with the previous month.Another customer in Delhi, who normally pays about $1.28 a month, reportedly saw an estimated bill of $10.9 billion and asked AWS support to investigate.Similarly, Dan Harvey in the UK, head of marketing at charity Learning Through Landscapes, said he "almost had a heart attack" after receiving an estimated bill of $7.8 billion for a service that usually costs less than £1 a month.AWS acknowledges estimates were incorrectIn an update, AWS said the issue was caused by "an issue with unit pricing within the estimated billing computation subsystem." The company shut down the affected billing estimation system while it worked on correcting the data.
"Displayed billing estimates do not impact your actual bill, which is generated separately after the end of each billing cycle," it statedThe company also apologized "for any confusion and concern around these costs" and said it expected the issue to take several hours to fully resolve as it recomputed the estimated billing data.Get the latest technology news and updates.
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