Competition and Markets Authority

“failing to show a mandatory fee in the upfront ticket cost presented to more than 50,000 fans”

“ordered to repay more than £590,000 to misled customers on top of the £900,000 fine”

“expected to receive a payout of around £10 per transaction”

“between 6 April and 7 December 2025”

“Since the CMA gained stronger consumer powers in April 2025, it has conducted reviews of over 400 businesses”

“granted a 40 per cent reduction to its financial penalty”

“gives businesses a three-step checklist”