William Michael Lynn

“According to Lynn’s research, 32% of people said they wanted tipping abolished in 2016. That number climbed to 52% by 2022.”

“Nowadays, people are starting at 20% and going up to 30% in terms of the tip options they provide.”

“I think restaurants should cap tips at around 20%.”

“I think that the industry can, in fact, help reduce those increases if they simply stick to promoting the 15 to 20% norm and stop asking for these huge tips. Instead, start with 15% and go up to 20 a…”